Is my password protected?
Yes. Your User ID and Password are stored and maintained in an environment that cannot be accessed via the Internet. In addition, the probability of someone guessing your User ID and Password is less than one in 1,000,000,000,000!
Back to top
Is my information secure?
Yes. Landmark Bank encrypts your confidential information as it's transmitted to and from your PC using the Secure Sockets Layer ("SSL") protocol and 128-bit encryption. This encryption protocol is the highest level of encryption available. So long as your browser can support 128-bit encryption, it is nearly impossible for your information to be compromised.
Back to top
How can I protect my information and myself?
Treat your Landmark Bank online banking user name and password with great care, since they're all anyone needs to access your personal information online. Follow these tips to maximize security:
Don't select an "obvious" password. Avoid using your name as a password. Consider using a combination of letters and digits to make your password difficult to detect.
Never share your password with anyone. Don't write your password where others can find it. And make sure no one's looking over your shoulder as you enter your user name and password.
Change your password often. Update your password regularly to stay a step ahead of potential account misuse.
Use a terminal that's safe. Don't login to your Landmark Bank online relationship if you're at a computer that can be accessed by strangers, or someone you don't trust.
Keep your computer virus-free. To defend against viruses that capture passwords, codes and other keystroked information, run anti-virus updates on a regular basis.
Remember to log out. If you are going to leave your computer for an extended period of time, click "Logoff" from the Landmark Bank secure banking website to log out and end your secure banking session. No one can gain access to your information while you're gone, since your user name and password will have to be re-entered. If your session automatically times out after a period of inactivity, just type in your User ID and Password to resume account access. Also, check out our Security Tips. You can also check out the FDIC "Tips for Safe Banking Over the Internet."
Back to top
How can I check to see if my connection is secure?
To make sure your information is encrypted, place your cursor in the frame you want to check, then follow the directions listed for your browser:
Netscape
PC users: Right-click, and select View Frame Info OR View/Page Frame Info from the browser menu bar.
Mac users: Ctrl-click, and select New Window with this Frame OR View| Page Info from the browser menu bar.
Internet Explorer
PC users: Right-click, and select Properties.
Mac users: Ctrl-click, and select Open Page in New Window.
Now check the web address you've accessed: If you are in a secure area, the address will read https://www. The "s" in the address means you've accessed a secure server, and your information is encrypted. You should also see a "whole key" icon in your browser frame.
Back to top
If I see a 'broken key' icon, is my connection still secure?
All sensitive account information - including your account number, User ID and Password - is protected, and your connection is secure. If you see a "broken key" icon instead of the "whole key" icon that signifies a secure session, keep in mind that our Web site uses multiple frames: The navigation bar across the very top of your screen is one frame; the choices at the left of your screen are contained in a second frame; and the main portion of the site is displayed in yet a third frame. The navigation bar, which displays only general information about our site, does not use encryption, and may display a "broken key." But any frame that displays sensitive account information is encrypted for your protection.
Back to top
Why do I need a User ID and Password?
In order to enter the Landmark Bank secure banking area and access your account information, you must register a User ID and Password. If you do not provide this information, it is impossible for us to establish an online banking relationship with you.
Back to top
Are email replies to me secure?
Since e-mails sent via the Landmark Bank website and our email reply to you is not considered secure, we recommend that you avoid including sensitive account information.
Back to top
Security Definitions
Encryption: A method of scrambling information before it is relayed, in order to make sure only the intended recipient can translate and read it.
Secure Browser: An Internet browser that has Secure Socket Layer encryption to conduct secure financial transactions over the Internet.
Secure Socket Layer (SSL): An encryption technology that protects information being transmitted over the Internet to prevent tampering while it's in transit.
Secure Transaction: An online transaction that has been encrypted to protect from tampering.
Firewall: A device designed to keep unauthorized outsiders from tampering with a computer system, therefore increasing a server's security.
Cookie: A piece of data created by a Web server and stored on a user's computer. It allows a Web site to keep track of a user's patterns and preferences, and then store that information on the user's own hard disk.
Back to top
|