Enhanced Online Banking Security

We at Landmark Bank continually enhance our Online Banking security to stay ahead of emerging threats. These changes are designed to keep your banking information even more secure while ensuring that our Online Banking service remains convenient and easy to use.

We’ve added a layer of security to our Online Banking login process to further validate your identity. This process is designed to keep your personal account information protected from fraud and identity theft. The security measures will identify you as the true “owner” of your Online Banking relationship by recognizing your computer as well as your password. If we cannot recognize your computer, whether you’re using a new computer, a public computer or a computer that you had not used before, we will ask you for additional information that only you will know as another line of defense to prevent unauthorized access to your accounts.

During the enrollment process, you will complete a number of activities:

1. View your current e-mail address on file
2. View your authentication image
3. Enter your authentication pass phrase
4. Provide answers to a series of challenge questions
5. Decide whether or not to register your computer

If you are using a public computer at that time, such as in an Internet cafe or library, you may still complete the enrollment process. Later, you may register a non-public computer you regularly use to access your Landmark Bank Online Banking relationship, such as your home or office computer. There is no limitation on the number of computers that you can register.

Once you have successfully enrolled, you can log back into Online Banking to change the authentication image by choosing from a list of random images.

Posted: No Phishing

Our security measures also protect you from “Phishing” by enabling you to confirm that you are accessing our valid Online Banking website. As part of the enrollment process, you’ll view a unique image and enter a corresponding phrase that will subsequently be displayed to you every time you access Landmark Bank’s Online Banking service. This “Two-Factor” authentication provides you with the assurance that you have not been redirected to a fake or fraudulent website. You can then conduct your Online Banking transactions with peace of mind that your information is safe. If you do not see your image and phrase after completing the enrollment process, you should Contact Us securely before entering any information.

We at Landmark Bank are committed to keeping your personal financial information safe and secure. We welcome your feedback on our security measures and encourage you to Contact Us with any questions or concerns.

Frequently Asked Questions
Q. Will I be able to change my Authentication Image?
Q. I sometimes access Online Banking from a public computer, such as at an Internet cafe or at work. Can I still use those types of computers to do my Online Banking?
Q. Am I required to enroll in “Two-Factor” Authentication?
Q. How does the Authentication Image protect me?
Q. Why should I register my computer?
Q. Is there a limitation on the number of computers I may register?

 

Will I be able to change my Authentication Image?

Yes. A default image will be provided to you at enrollment and you must keep this selection initially. You will then be able to change your Authentication Image after completing the enrollment process. You will be able to select from a library of thousands of images.

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I sometimes access Online Banking from a public computer, such as at an Internet cafe or at work. Can I still use those types of computers to do my Online Banking?

Yes. You can continue to use public computers to access Online Banking. As part of your enrollment in the “Two-Factor” Authentication process from your home computer (or other non-public computer that you use regularly), you will complete a series of challenge questions. If you need to access Online Banking from a non-public computer, you will be provided with an additional confirmation process using the challenge question, and then will be granted access to the system.

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Am I required to enroll in “Two-Factor” Authentication?

Yes. We will require all Online Banking users to enroll in “Two-Factor” Authentication for their own security. We’re confident that you will find the process easy to use and convenient.

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How does the Authentication Image protect me?

The Authentication Image that is presented back to you is a verification that you are accessing our legitimate Landmark Bank Online Banking site. By presenting the Authentication Image and passphrase that you established during the enrollment process, we are providing an assurance to you that your activity has not been redirected to a fraudulent or “Phishing” website where your login credentials could be compromised.

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Why should I register my computer?

Each computer has a unique set of characteristics, similar to a person’s  fingerprint. By registering the computer, its unique set of characteristics will be “recognized” by our Online Banking system and used as additional validation criteria during subsequent logins. If you choose not to register a computer, you will be presented with a different validation process consisting of challenge questions and answers or a one-time password sent to your e-mail address of record. thus, we encourage you to register your computer and make for a more convenient, yet secure, login process.

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Is there a limitation on the number of computers I may register?

No. There is no limit on the number of computers you may register.

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